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AI chatbot for restaurants

A restaurant chatbot answers menu, allergen, booking and opening-hours questions at 11pm when nobody is by the phone. Setup and what to publish first.

In short

A restaurant chatbot answers the same five questions all evening — are you open, do you have a table, what is on the menu, is there something gluten free, where do we park — without anyone leaving the floor.

It works from your published menu and information pages and sends booking requests to your inbox.

4.7·130 reviews

Key facts

Key facts

Publish these before you launch

  • · Full menu as text, with prices.
  • · Allergen and dietary information.
  • · Opening hours including holidays and kitchen close times.
  • · Booking rules: group sizes, deposits, how to cancel.
  • · Parking, accessibility and the nearest transport stop.

Where the bot helps most

Between 9pm and midnight people plan tomorrow's dinner. Nobody is on the phone and emails wait until morning, by which time the booking went somewhere else. A chatbot answers instantly and takes the booking request with a name, a date and a number of people.

What to keep human

Complaints and large private events. Set the bot to gather the details and pass them on rather than improvising terms for a 40-person party.

The product behind this guide

A chatbot trained on your own website, live today

Defaltam builds AI chatbots that read your public pages and answer with your real prices, services and policies. Support is €79/month, Sales is €149/month, both start with a 5-day free trial, and installation is one script tag.

FAQ

Questions people ask about this

What can a restaurant chatbot do?

It answers menu, allergen, opening hours, parking and booking questions instantly from your published information, and collects booking requests with a name, date and party size when nobody is available to answer the phone.

Can it take reservations?

It collects reservation requests and sends them to you with the details. It does not write directly into a reservation system unless you connect one.

Is it safe for allergen questions?

It quotes what you publish, so publish allergen information carefully and instruct the bot to advise callers to confirm with staff for severe allergies.

How much does it cost for a single restaurant?

€79/month on Defaltam's support plan, with a 5-day free trial and no per-conversation charges.

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