For small businesses
An AI chatbot for small businesses that answers when you cannot.
It reads your own website, answers customers at 11pm, and asks for a name and number so the enquiry still reaches you. €79/mo Support, €149/mo Sales.
In short
An AI chatbot for a small business is a widget on your website that answers visitor questions from your own content and collects contact details when it cannot help. It matters most out of hours, when an unanswered question becomes a lost customer.
Defaltam costs €79/month for a Support bot and €149/month for a Sales bot, flat, with no per-conversation charges. It learns your business by reading your public pages and goes live the same day with a single script tag.
Key facts
The short version
- Defaltam chatbot pricing for small businesses is €79/month for Support and €149/month for Sales.
- Pricing is flat: a busy month and a quiet month cost the same.
- The chatbot learns the business by crawling that business's public website pages.
- Installation is one script tag in the website's head section, no developer required.
- The Sales bot qualifies visitors and asks for contact details; the Support bot answers and hands off.
- Plans can be cancelled at any time and run to the end of the paid period.
The problem
What does a small business actually lose without one?
- · Enquiries that arrive at night, on weekends and while you are with a customer.
- · The same five questions answered by hand, over and over, every week.
- · Visitors who leave because a price or an opening time was not obvious.
- · Leads that never leave a name or a number, so there is nobody to call back.
Choosing
Support bot or sales bot — which do you need?
| Plan | Price | What it does | Best for |
|---|---|---|---|
| Support | €79/mo | Answers from your website content, hands off when unsure | Repetitive customer questions |
| Sales | €149/mo | Qualifies visitors, handles objections, asks for contact details | Businesses that live on enquiries |
| Enterprise | On quote | Multiple sites and custom requirements | Larger or multi-brand setups |
By industry
What it does in your line of work
| Business type | The question it takes off your hands |
|---|---|
| Salons and clinics | Prices, treatments, availability and how to book |
| Trades and contractors | Areas covered, callout costs and how to request a quote |
| Accountants and consultants | Services, fee ranges and what a first meeting involves |
| Gyms and studios | Membership options, class times and trial sessions |
| Small e-commerce | Delivery times, returns, sizing and stock questions |
| Local services | Opening hours, location and whether you handle their job |
Getting started
How long does setup take?
| Step | Time |
|---|---|
| Subscribe and open the dashboard | 2 minutes |
| Add your website address so the bot reads your pages | 1 minute |
| Set the name, first message and colour | 2 minutes, optional |
| Paste one script tag into your site's head | 3 minutes |
| Test with real customer questions | 5 minutes |
Full walkthrough: how to add an AI chatbot to your website.
Small business chatbot FAQ
What small business owners ask us first.
What is the best AI chatbot for a small business website?
For most small businesses the best chatbot is the one that learns the website automatically and bills a flat monthly fee. Defaltam charges €79/month for a Support bot that answers questions and €149/month for a Sales bot that qualifies visitors and captures contact details, with no per-conversation charges.
How much does an AI chatbot cost for a small business?
Defaltam is €79/month for Support and €149/month for Sales, flat. Most other providers bill per seat, per conversation or per AI resolution, so a busy month costs more than a quiet one.
Is an AI chatbot worth it for a small business?
It is worth it when enquiries arrive outside working hours or the same handful of questions eat your time. A chatbot answers instantly at 11pm, and a sales bot asks for a name and phone number so the enquiry still reaches you.
Will the chatbot make things up about my business?
The Support bot is instructed to answer only from your website content and to hand off to a human when it cannot verify something, rather than guessing. Keeping your prices and service pages current is what keeps it accurate.
Do I need technical skills to run it?
No. You paste your website address, pick Support or Sales, and paste one script tag into your site's header settings. WordPress, Shopify, Wix, Webflow and Squarespace all have a field for that.
Which industries does this suit?
Any small business whose website gets questions before a purchase: salons and clinics, trades and contractors, accountants and consultants, gyms, small e-commerce shops, and local service businesses.
Can I cancel?
Yes. Cancel from your account at any time and the plan runs to the end of the period you have already paid for. There is no lock-in contract.
Related
Keep reading.
AI chatbot plans and pricing →
Support €79/mo, Sales €149/mo, Enterprise on quote.
How to install it, step by step →
Where the script goes on WordPress, Shopify, Wix and more.
Using free live chat today? →
What changes when the AI answers instead of waiting for you.
Comparing with Chatbase? →
Flat monthly pricing instead of message credits.
Ask before you buy →
We reply within a few minutes during working hours.