Defaltam vs Crisp

A Crisp alternative that does one thing properly.

No inbox suite to configure. An AI chatbot trained on your own website pages — €79/mo Support, €149/mo Sales, live the same day.

See chatbot pricing

In short

Defaltam is a Crisp alternative for businesses whose real need is the website chatbot rather than a full messaging suite. Support costs €79/month, Sales costs €149/month.

Crisp's published entry plan is $45/month and bundles live chat, a shared inbox and a wider feature set. Defaltam has no shared inbox and no human live chat.

Choose Crisp if your team works out of a shared inbox every day. Choose Defaltam if you want an AI that already knows your website, answers visitors and captures leads without setup work.

4.7·130 reviews

Key facts

Defaltam vs Crisp at a glance

Defaltam AI chatbot pricing is €79/month for Support and €149/month for Sales, billed flat.
Crisp's published entry plan is $45/month, checked September 2026.
Defaltam has no shared inbox, no human live chat and no ticketing.
A Defaltam chatbot reads the customer's public website pages to build its knowledge automatically.
Defaltam installs with a single script tag placed in the website's head section.
Defaltam stores conversation transcripts so owners can read what visitors asked.

How does the pricing compare?

Plan	Price	How you are billed	What it covers
Defaltam Support	€79/mo	Flat monthly	AI answers from your website content, one site
Defaltam Sales	€149/mo	Flat monthly	Lead qualification, objection handling, contact capture
Defaltam Enterprise	On quote	Flat monthly	Multiple sites and custom requirements
Crisp entry plan	From $45/mo	Per workspace	Live chat, shared inbox and wider suite features

Crisp prices are the vendor's published list prices, checked September 2026, and can change. Check their pricing page before deciding.

Side by side

What is actually different?

	Defaltam	Crisp
Focus	Website AI chatbot only	Full messaging and inbox suite
Pricing model	Flat monthly	Per workspace, plus add-ons
Bot training	Reads your public website pages	Knowledge sources you configure
Human live chat	Not included	Included
Sales-specific mode	Dedicated Sales bot	Configured within the platform
Setup	One script tag, same day	Suite setup and configuration
Who it suits	Owners who want the bot to just work	Teams living in a shared inbox

Stay with Crisp if

· Your team answers customers from a shared inbox all day
· You use Crisp's campaigns, CRM or multi-channel features
· You need human live chat as the primary channel

Switch to Defaltam if

· The only part you use is the chat widget
· You want the bot trained on your site without building a knowledge base
· You want a bot that sells, not just replies
· You want it live today with one line of code

Switching

How long does it take to switch?

Step	What happens	Time
1. Subscribe	Pick Support (€79/mo) or Sales (€149/mo) and check out.	2 minutes
2. Add your website	Paste your URL; the bot reads your public pages.	3 minutes
3. Install	Copy one script tag into your site's <head>.	5 minutes
4. Test	Ask it real customer questions and refine the answers.	Same day
5. Remove Crisp	Delete the old widget script once you're happy.	1 minute

Crisp alternative FAQ

Switching from Crisp, answered.

What is a good Crisp alternative for AI answers on a website?

Defaltam is a Crisp alternative focused purely on the website chatbot: €79/month for Support answers and €149/month for a Sales bot that qualifies visitors. Crisp is a broader inbox suite with live chat, shared inbox and add-ons, published from $45/month.

Is Defaltam cheaper than Crisp?

Defaltam costs more per month than Crisp's published $45 entry plan, and does a narrower job. It is the better value when the AI chatbot is the part you actually use and you want it trained on your website out of the box.

Does Defaltam include a shared inbox like Crisp?

No. Defaltam has no shared inbox, no human live chat and no ticketing. It answers visitors, captures leads and stores conversation transcripts you can read in your dashboard.

Can I run Defaltam alongside Crisp?

Technically yes, but two chat widgets on one page confuse visitors. Test Defaltam on a staging page or for a few days, then remove whichever widget you are not keeping.

How long does switching from Crisp take?

About ten minutes: subscribe, add your website URL, paste one script tag into your site's head, test it, then remove the Crisp snippet.