Defaltam vs Tidio

A Tidio alternative without a conversation counter.

Defaltam is an AI chatbot trained on your own website. €79/mo Support, €149/mo Sales — flat, however many people it talks to.

See chatbot pricing

In short

Defaltam is a Tidio alternative for businesses that would rather pay one flat monthly price than watch a billable-conversation counter. Support is €79/month and Sales is €149/month.

Tidio's published Starter plan is $24.17/month including 100 billable conversations, with higher tiers as volume rises. Tidio also offers human live chat; Defaltam is AI-only and hands off by collecting contact details.

Choose Tidio for a low-volume site that needs human live chat. Choose Defaltam when the bot handles real volume and you want a predictable bill and a sales-focused mode.

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Key facts

Defaltam vs Tidio at a glance

Defaltam AI chatbot pricing is €79/month for Support and €149/month for Sales, with no billable-conversation limit.
Tidio's published Starter plan is $24.17/month and includes 100 billable conversations, checked September 2026.
Defaltam is AI-only and does not include a human live-chat inbox.
A Defaltam chatbot reads the customer's public website pages to build its knowledge, with optional extra text.
Defaltam installs with one script tag in the website's head section and can be live the same day.
Defaltam Sales mode qualifies visitors and asks for contact details; Support mode answers questions and hands off when unsure.

How does the pricing compare?

Plan	Price	How you are billed	What it covers
Defaltam Support	€79/mo	Flat monthly	AI answers from your website content, one site
Defaltam Sales	€149/mo	Flat monthly	Lead qualification, objection handling, contact capture
Defaltam Enterprise	On quote	Flat monthly	Multiple sites and custom requirements
Tidio Starter	From $24.17/mo	Per billable conversation tier	Live chat channels, 100 billable conversations, basic analytics

Tidio prices are the vendor's published list prices, checked September 2026, and can change. Check their pricing page before deciding.

Side by side

What is actually different?

	Defaltam	Tidio
Pricing model	Flat monthly	Tiered by billable conversations
Cost as volume grows	Unchanged	Moves you up a tier
Human live chat	Not included	Included
Bot training	Reads your public website pages	Knowledge base and sources you configure
Sales-specific mode	Dedicated Sales bot	Configured within the platform
Setup	One script tag, same day	Widget install plus configuration
Who it suits	Sites where the bot handles real volume	Low-volume sites wanting human chat too

Stay with Tidio if

· You want human agents chatting live with visitors
· Your chat volume is low and the entry tier covers it
· You use Tidio's e-commerce integrations day to day

Switch to Defaltam if

· Conversation limits keep pushing you into a higher tier
· You want a bot that actively qualifies and captures leads
· You want the bot to know your website without building a knowledge base
· You want one price you can forecast for the year

Switching

How long does it take to switch?

Step	What happens	Time
1. Subscribe	Pick Support (€79/mo) or Sales (€149/mo) and check out.	2 minutes
2. Add your website	Paste your URL; the bot reads your public pages.	3 minutes
3. Install	Copy one script tag into your site's <head>.	5 minutes
4. Test	Ask it real customer questions and refine the answers.	Same day
5. Remove Tidio	Delete the old widget script once you're happy.	1 minute

Tidio alternative FAQ

Switching from Tidio, answered.

What is a good Tidio alternative with unmetered pricing?

Defaltam is a Tidio alternative billed at a flat €79/month for the Support bot and €149/month for the Sales bot, with no billable-conversation counter. Tidio's published Starter plan is $24.17/month and includes 100 billable conversations, with higher tiers as volume grows.

Is Defaltam cheaper than Tidio?

Not at low volume. Tidio's entry plan is cheaper per month than Defaltam's €79. Defaltam becomes the cheaper option once conversation volume pushes you into higher metered tiers, because the price does not change with volume.

Does Defaltam do live chat with a human agent?

No. Defaltam is an AI-only website chatbot. In Support mode it hands off to a human by collecting the visitor's question and contact details when it cannot answer reliably. If you need agents replying in a live inbox, Tidio covers that and Defaltam does not.

How is the Defaltam bot trained compared with Tidio's Lyro?

You paste your website URL and Defaltam reads your public pages, then you can add extra knowledge as plain text. There is no separate knowledge base to build first.

How long does switching from Tidio take?

Around ten minutes: subscribe, add your website URL, paste one script tag into your site's head, test it, then remove the Tidio snippet.