Industries
AI chatbot for hotels and guesthouses
Check-in times, parking, pets, breakfast, cancellation terms — an always-on chatbot answers guest questions in the language they ask in.
In short
A hotel chatbot answers pre-booking and pre-arrival questions — check-in times, parking, pets, breakfast, cancellation terms — instantly and in the guest's own language.
Answering directly on your own site also nudges guests to book with you rather than through a booking platform that charges commission.
Key facts
Key facts
- Check-in time, parking and cancellation terms are the most common guest questions.
- Direct bookings avoid platform commission, so on-site answers have real value.
- The bot replies in the language the guest writes in.
- Defaltam support plan: €79/month with a 5-day free trial.
The direct-booking argument
A guest comparing your site with a booking platform is looking for a reason to trust booking direct. An instant, accurate answer about parking or late check-in is that reason, and it costs you a fraction of the commission you would otherwise pay.
Publish the practical facts
- · Check-in and check-out times, and late arrival procedure.
- · Parking: on site, cost, whether it can be reserved.
- · Pets, children, cots and extra beds.
- · Breakfast times and whether it is included.
- · Cancellation and deposit terms.
Multilingual by default
Guests write in their own language. A grounded AI bot answers in that language using your English or Romanian content, which removes the need to maintain five translated FAQ pages.
The product behind this guide
A chatbot trained on your own website, live today
Defaltam builds AI chatbots that read your public pages and answer with your real prices, services and policies. Support is €79/month, Sales is €149/month, both start with a 5-day free trial, and installation is one script tag.
FAQ
Questions people ask about this
What does a hotel chatbot do?
It answers pre-booking and pre-arrival questions — check-in times, parking, pets, breakfast, cancellation terms — instantly, in the guest's language, and passes special requests to your team.
Does it handle other languages?
Yes. It answers in the language the guest writes in, using your published content as the source.
Can it take bookings?
It collects enquiry details and links to your booking engine; payment and availability stay in your existing system.
Does it help with direct bookings?
It removes the small doubts that send guests back to a booking platform, which is where your commission goes.
Related
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AI chatbot plans and pricing →
Support €79/mo, Sales €149/mo, 5-day free trial.
How to add an AI chatbot to your website →
The ten-minute install guide, platform by platform.