Defaltam

Pricing explained

Chatbot pricing, explained plainly — then our flat plans.

Per seat, per conversation, per resolution or flat — here's how each model works, and what Defaltam actually charges. €79/mo Support, €149/mo Sales.

See chatbot pricing

In short

Chatbot providers generally price one of four ways: per seat (per team member with access), per conversation (a fee for every chat started), per AI resolution (a fee only when the bot handles a query without a human), or a flat monthly fee regardless of volume.

Defaltam uses flat pricing: €79/month for the Support bot and €149/month for the Sales bot, with no setup fee and no per-conversation or per-resolution charges, so the bill is the same in a busy month and a quiet one.

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Key facts

The short version

The models

The four common chatbot pricing models

ModelHow it's billedWhat makes it unpredictable
Per seatA fee for each team member with accessCost grows with team size, not usage
Per conversationA fee for every chat startedA busy month costs more than a quiet one
Per resolutionA fee only when the AI resolves a query aloneHarder to forecast since resolution rates vary
FlatOne fixed monthly feeNone — the price doesn't move with volume
These are general descriptions of how the market prices chatbots, not quotes from any specific competitor.

Defaltam's pricing

What Defaltam actually charges

PlanPriceWhat it does
Support€79/moAnswers questions from the website, hands off to a human
Sales€149/moQualifies visitors, recommends offers, captures name/email/phone, recognises booking or quote requests
EnterpriseOn quoteLarger or multi-site needs, priced to scope

The fine print

What's included at every price point

  • · No setup fee on any plan.
  • · No contract — cancel anytime from My account.
  • · Every plan starts with a 5-day free trial.
  • · Code DFTM15 takes 15% off the Support or Sales monthly price.
  • · Installation is one script tag, no developer required.

Chatbot pricing FAQ

What people ask about chatbot pricing.

How is chatbot pricing usually structured?

Common models charge per seat (per team member with dashboard access), per conversation (a fee for each chat started), per AI resolution (a fee only when the bot resolves a query without a human) or a flat monthly fee regardless of volume.

What's the difference between per-conversation and per-resolution pricing?

Per-conversation pricing charges for every chat that starts, busy or quiet. Per-resolution pricing only charges when the AI handles a question without escalating to a person, so the bill tracks how much the bot actually did.

Why does flat pricing matter for a small business?

With per-seat, per-conversation or per-resolution pricing, a busy month costs more than a quiet one, which makes budgeting harder. A flat monthly price means the bill is the same whether traffic is high or low.

What does Defaltam charge?

€79/month for the Support bot, €149/month for the Sales bot, flat, with no per-conversation or per-resolution charges. Enterprise is a custom quote for larger needs.

Is there a setup fee?

No. There is no setup fee on any plan, and no contract — you can cancel anytime from My account.

Is there a free trial or discount?

Yes. Every plan starts with a 5-day free trial, and code DFTM15 takes 15% off the Support or Sales monthly price.

What's included at each price point?

Support (€79/mo) answers questions from your website and hands off to a human. Sales (€149/mo) also qualifies visitors, recommends offers and captures name, email and phone. Enterprise is priced to the scope on request.

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